Overview
Each partition has its own email address and shared inbox. Emails that contain a record's code are filed against that record, and email sent through Active Steward™'s wizards is saved as a document. Communications tabs on companies, Portals and groups show the history in context.
Email wizards send templated messages, Q&A statements and inventory and list reports, and report wizards generate documents such as declarations of REACH conformity. Meetings created in Active Steward™ can be set up as Microsoft Teams meetings, so they appear in Teams and Outlook calendars.
Features in Communication
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Email & Templates Members
Sends regulatory correspondence from inside Active Steward™ using guided wizards and centrally managed templates with merge fields.
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Communication Logs Members
Keeps a log of correspondence alongside the records it relates to, through a shared inbox, an outbox, filed emails and communications tabs on companies, Portals and groups.
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Q&A Members
Records recurring regulatory questions with an approved statement, its basis, supporting evidence and a review date, linked to the products and substances it covers.
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Meetings Members
Creates meetings in Active Steward™, optionally as Microsoft Teams meetings that appear in Teams and Outlook calendars, and records agendas, discussion points, conclusions and actions.
Key capabilities
- Email wizards with centrally managed templates and merge fields
- Shared inbox, outbox and communications history on records and groups
- Q&A records with statement, basis, evidence and review date
- Meetings with agendas, minutes and actions, optionally created as Teams meetings